How it works

an array of beauty products on a bathroom sink

Refresh your look in a few simple steps.

1

Quiz.

Take your beauty quiz. This will help us get to know more about your skin type and what you like.

2

Order.

Choose your box and frequency and place your order online. Whether you need a full refresh or simply want us to find something specific, we’ve got options. You can also choose between a quarterly subscription or a one-time box.

3

Get Matched.

We’ll match you with a professional beauty expert and get to work on hand-selecting products just for you.

4

Try On.

Get your box in the mail and give it a whirl! Each box includes custom samples in addition to the full-sized products so you can try before you buy.

5

Keep or Return.

Within 5 days, choose and purchase what you want to keep, then return the rest—all with free shipping and returns.

Each box includes

Detailed face charts and application instructions

Custom samples to try before you buy

Hand-selected full-sized products: keep what you like, return the rest!

A personalized note from your beauty expert

free

Shipping & returns


15% off your order

When you keep everything*

*Available only for the Refresh My Look box


Expert help

from licensed professionals


Online checkout

that’s quick and easy


close up of face chart with instructions for applying beauty product, next to product samples and brush

Why We’re Different

When you shop with Swan Beauty, you’re not only getting access to top quality, hand-selected beauty products but also to our online beauty concierge service.

  • Licensed, professional, and experienced beauty estheticians to help guide you with application and use
  • Expertly matched colors and formulas to complement your coloring and skin type so that you can feel naturally confident and beautiful
  • Access to up-and-coming beauty brands vetted by our team, including a variety of natural and cruelty-free products

Two Ways to Get Your Box

Refresh my look

$25 per box*


For those who want to refresh their entire make-up or skincare line-up. Simply fill out your beauty quiz and let our professional experts handle the rest.

  • Samples of each product to try before you buy
  • Hand-selected full size products
  • Expert help from your personal beauty consultant
  • Available as a seasonal subscription (get a box every three months) or on-demand (one-time purchase whenever you need it).
  • 15% off your entire order when you keep everything.

*The $25 beauty fee gets credited back towards anything you purchase.

Swan Match

$25 per box*


For those who know what types of products they want, but would like help in sourcing the right items for their look. Tell us exactly what you need and we’ll find the perfect match.

  • Samples of each product to try before you buy
  • Hand-selected full size products
  • Detailed face chart for flawless application
  • Expert help from your personal beauty consultant
  • On-demand box (one-time purchase)

*The $25 beauty fee gets credited back towards anything you purchase.

Have a question?

Explore our FAQ for commonly asked questions and answers.